Warranty
 
1
NiMH, Li-Ion, Laptop Batteries
3 months
2
Chargers
1 Year
3
Single Cell Li-ion Polymer Batteries/Non-High-Power Polymer Batteries
6 months
4
High Power Polymer Batteries (Limited Warranty- repair or exchange only in 30 days.)
30 days
5
LiFePO4 and Others
6 months

1 NiMH, Li-Ion, Laptop Batteries 3 months
2 Chargers 1 Year
3 Single Cell Li-ion Polymer Batteries/Non-High-Power Polymer Batteries 6 months
4 High Power Polymer Batteries (Limited Warranty- repair or exchange only in 30 days.) 30 days
5 LiFePO4 and Others 6 months

Merchandise Return and Exchange Policies
All merchandise return for credit, repair or exchanges must fill out a Return Material Authorization (RMA) request form. No RMA will be processed without the order number and correct invoices.

All merchandise returns MUST be shipped freight prepaid, products MUST be received within 14 days of the RMA issuance date in their ORIGINAL PACKAGES and include all ORIGINAL MANUALS and ACCESSORY ITEMS. Order number must be clearly marked on the boxes. Failing to do so will result in delayed RMA processing.A copy of invoice as &quote;Proof of Purchase&quote; is Absolutely required.

Return products will be tested before sending out a replacement. If the products are not found to be defective after testing, we will send them back at the customer's expense.Please make sure that the products are unusable before sending them back or give us a call for tech support. If the return products are damaged by improper use,we reserve the right not to send a replacement or not issue a refund.

MELASTA will NOT be responsible for any lost package and/or accessories during shipping.Shipping charge are DEFINITELY NOT refundable .

If a product's original label or trademark, patent, serial number, any of its trade dress or other marking or identifications have been removed, defaced, altered or modified MELASTA will NOT accept replacement too.